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FAQ's
| What is the estimated time it takes to receive my canvas tarp order? At CanvasTarps.com we strive to get your orders out ASAP. Orders usually ship out within 1 to 2 business working days. This means, the order leaves our warehouse within 1 to 2 business after the order was placed. All ground orders usually take the following amount of time after they have been shipped: West Coast = approx. 1 to 2 business working days Mid West = approx. 3 to 4 business working days East Coast = approx. 4 to 5 business working days FedEx ground shipments can take up to 7 to 15 business working days to arrive but this is highly unlikely. Orders for custom canopies can vary. We are located in Los Angeles so when you put your order in, we are still going. Am I able to cancel my order with CanvasTarps.com? Please call us to cancel your order within 1 hour. This is because we ship out some order within the hour. There will be a $10 charges for all cancelled orders. It is not possible to cancel orders after the Canvas Tarps order has been delivered. If you wish to cancel your order prior to delivery, please contact us immediately. Orders will be cancelled if items have not been shipped. If items have been shipped, you must follow our standard return procedures. Please see the returns section for further details on returning your cot. If you refuse delivery, we will refund the item cost minus any associated shipping and restocking fees. We are very interested in hearing your thoughts. If there is something you are looking for, want more information listed or have suggestions on product, our website or service, please email us at: canvastarps@mail.com Thank You CanvasTarps.com |
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